My (professional) Creed
When developing software
- Build strong relationships with the stakeholder and understand its business culture.
- Understand the business domain before proposing technical solutions.
- Keep the solution essential and realize it fast: the longer the development process, the higher the chance of requirements shifts.
- Pay attention to users requests, but do not forget you are the expert, bound to deliver the best solution, not a yes-man bent on delivering what the user likes.
- Write down the essential requirements, leaving aside the most volatile requirements, like the user interface details.
- Choose the core technologies with an eye open to the advantages of open source software.
- Try hard to integrate GIS into the existing IT infrastructure: there is nothing inherintly special about spatial information.
- Release early, release often. Produce a roadmap to let people know you are heading somewhere.
- Streamline and automate the build and deploy stages (otherwise releasing often would become too painful).
- Do not sweep issues under the carpet: hidden things come back with a vengeance. However unpleasent is to deal with issues, not sharing them with the stakeholders is even worse.
- Produce a small Version Description Document at every realese to assess where you are.
- Test, test and test again.
When working on Technical Assistance projects in developing countries
- Try hard to understand the culture of the place and its history. Crucially, you have to understand how and why things are working in such a peculiar way in that specific country for your application domain. Do not assume that even bizarre ways of managing, say, a Cadastre, are in place without reasons.
- Be polite and adapt to local customs: you are a guest.
- Since you are transient in the country, leave a proper paper trail for other to build upon your experience and arrange a proper transition of your duties.
- Understand the balance of power amongst stakeholders, but do not play to it: you are a professional bound only to professional integrity.
- Do not forget you are a tool of foreign policy of the donor organization: understand and follow the broader goals of the donor.
- Build something sustainable (open source software may come in handy).
- If need be, argue with the team leader in private, never in public. It is the team leader who has the ultimate responsability of the project, hence follow his/her directives even when you disagree.
- Pay attention to gender: in most developing countries women still hold lower positions than they deserve, often there is potential to reap.
- Never lose the high moral ground: even on small matters (bribing a traffic cop, driving too hard a bargain at the bazaar, "forgetting" tips, etc).
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